My purchase was supposedly shipped out July 28th, purchased 4 units for familly to keep with them. We are now September 8th and never got my purchase.
Very upset I probably got duped for a purchase we will never see!!
Eddy
Hi Eddy, we’re very sorry for the delay and completely understand your frustration.
Please check your email - we’ve reached out because we would like to send a replacement package to you right away. We’re just awaiting your confirmation that we have the correct shipping address before sending it out. As soon as we receive your confirmation, we’ll get the replacement on its way.
We apologize again for the inconvenience.
Very happy with the pill fob. Now I always know that I have aspirin at hand.
We are so pleased woth the Saving Heart devices. Have shared them woth friends who are happy to receive the precaution and are planning on getting some for them to share .
Thanks for the great quality product.
Still waiting to receive order so can’t review it! I certainly am not impressed with the company and will be requesting a refund for undelivered goods shortly
Hi there, we did follow up with you by email in August and sent a replacement package at that time. According to the tracking information, that replacement package was delivered on August 27th.
We always do our best to resolve shipping issues promptly and make sure customers receive their orders.
The pill top unscrewed from the bottle part and I lost it somewhere.
Hi Janice, Thank you for reaching out, and we sincerely apologize for the issue with your pill fob. To address this, we would like to send you a replacement bottom for the pill fob. We recommend securing the bottom half with an extra turn once it touches the red o-ring to ensure a secure fit. We believe this is an uncommon situation, and taking these precautions should prevent it from happening again. Please send us an email at info@saveaheart.ca to go ahead with this replacement.
Ordered2 and charged me for each one seperate!
Hi Karen, we’re sorry to hear that the product did not meet your expectations. Our product is made from medical-grade stainless steel and designed with quality and durability in mind.
We also reviewed your orders and confirmed that two separate orders were placed (one in July and another in August). Since these orders were submitted separately, each was processed and charged individually.
If you have any further questions or concerns, please contact us directly via email. We’d be happy to assist.
I originally planned to buy 2 or 4 pill fobs, but realized that I knew several people with heart issues, so bought the 10-pack to give away to family and friends.
The bottom unscrewed itself over a couple days and I found the top attached to my key chain with no bottom?! Maybe have a lockout mode or latch to keep it from doing this.
I was gifted one, bought more for every fob, but lost the bottom of one, somehow came unscrewed.
It was a replacement for one that was lost.
I've had this pill fob for years as I have high blood pressure and a strenuous job so I like to be prepared. I ordered the four pack and gave them to coworkers and my wife. If I could afford it I would like to have given out more.
I bought these for the pill dispensers-honestly they are great for anything.
I have already submitted a review and I have also sent an email about my issues. Two of my four containers opened unexpectedly, even though they were sealed properly. In both cases one of the ASA was stuck in the lid as well.